FAQs
Questions, answered honestly.
Straight answers about nurse-led NDIS support in Far North Queensland.
Are you a registered NDIS provider?
Yes. Select Support Services is a registered NDIS provider delivering support across Far North Queensland.
Do you take complex or high-intensity needs?
Yes. Complex physical and clinical needs are exactly what we're built for, including catheters, tracheostomies, complex wounds, continence and swallowing support.
What areas do you cover?
Across Far North Queensland, from our base in Cairns out to Mareeba, the Atherton Tablelands and beyond. If you're not sure we cover your area, ask us.
How do I start, or refer someone?
Get in touch, or use our For Referrers page. Often the easiest first step is a one-off nursing assessment, which we turn around quickly.
Do you do one-off nursing or continence assessments?
Yes. Continence and wound assessments are a service in their own right, completed by a Registered Nurse with a clear written report, and you are not obliged to take on ongoing support.
Does the nursing oversight cost extra?
Ask us and we'll be straight with you. We'll walk you through what your plan covers, what sits inside the supports you already have and what doesn't, so you know before anything starts. No surprises on an invoice.
Can you take a hospital discharge or a transition from another provider?
Yes. We take MTA and STA transitions, and we can have nursing in place from the first day so a discharge isn't held up waiting for clinical cover. Call us and we'll tell you honestly how quickly we can move.
Do you have SIL vacancies?
We run nurse-backed supported living, with male-only and female-only SIL and SDA homes on the Tablelands. Vacancies change, so contact us and we'll tell you what's available.
What makes Select different?
We're nurse-led. Registered Nurses sit inside the business, and every support worker is signed off by a nurse before they work alone.
Do you take behaviour-only or domestic-only referrals?
No. Our focus is clinical and physical support. If a referral sits outside that, we'll say so honestly and point you toward a better fit where we can.
Still have a question?
Ask us directly. A real person, and often a nurse, will get back to you.